The Market Place Restaurant
Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details
Email
info@marketplacerest.com

What information we collect, use, and why
We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:
• Video and CCTV recordings of public areas (including indoor and outdoor spaces)
• Audio recordings of public areas (including indoor and outdoor spaces)

We collect or use the following information for service updates or marketing purposes:
• Names and contact details
• Marketing preferences

Lawful bases
Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:
• Legitimate interest:
We use CCTV with audio to protect our staff from verbal abuse. There have been incidents of theft on the premesis, we use CCTV to help with discourage this. There has been robberies. We use CCTV to help discourage this and assist the police.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent

Where we get personal information from
• People directly
• CCTV footage and audio, or other recorded images.

How long we keep information.
CCTV footage with audio is stored for 30 days.

Who we share information with
Others we share personal information with:
• Emergency services (where necessary)

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated
1 February 2023